What is RAR Music Prod Shop?
RAR Music Prod Shop is your one-stop online destination for premium music-themed apparel and accessories. We specialize in high-quality clothing that celebrates music culture, from DJ gear to artist merchandise and everything in between.
How can I contact customer service?
You can reach our customer service team through:
- Email: عنوان البريد الإلكتروني هذا محمي من روبوتات السبام. يجب عليك تفعيل الجافاسكربت لرؤيته.
- Phone: 1-800-RAR-MUSIC (1-800-727-6874)
- Live Chat: Available on our website Monday-Friday, 9 AM - 6 PM EST
- Contact Form: Available on our "Contact Us" page
What are your business hours?
Our online store is available 24/7. Customer service is available Monday through Friday, 9 AM to 6 PM EST. Weekend inquiries will be responded to on the next business day.
Ordering & Payment
How do I place an order?
Simply browse our catalog, select your desired items, choose your size and color, add to cart, and proceed to checkout. You'll need to create an account or checkout as a guest.
What payment methods do you accept?
We accept:
- All major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Is my payment information secure?
Yes! We use industry-standard SSL encryption to protect your payment information. We never store your credit card details on our servers.
Can I modify or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After this window, please contact customer service immediately. Once an order has been processed for shipping, changes may not be possible.
Do you offer bulk or wholesale pricing?
Yes! We offer special pricing for bulk orders (25+ items) and wholesale accounts. Contact us at عنوان البريد الإلكتروني هذا محمي من روبوتات السبام. يجب عليك تفعيل الجافاسكربت لرؤيته. for more information.
Shipping & Delivery
What are your shipping options?
- Standard Shipping: 5-7 business days ($4.99)
- Express Shipping: 2-3 business days ($9.99)
- Overnight Shipping: Next business day ($19.99)
- Free Standard Shipping: On orders over $75
Do you ship internationally?
Currently, we ship to the United States and Canada. International shipping to other countries is coming soon!
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.
What if my package is lost or damaged?
If your package is lost in transit or arrives damaged, please contact us immediately with your order number and photos (if damaged). We'll work with the shipping carrier to resolve the issue and ensure you receive your items.
Products & Sizing
How do I choose the right size?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing to our size guide rather than relying on your usual size, as fits can vary between brands and styles.
What if the item doesn't fit?
We offer hassle-free exchanges within 30 days of purchase. Items must be unworn, unwashed, and have original tags attached. See our Returns & Exchanges section for details.
Are your products authentic?
Absolutely! We only sell authentic merchandise and work directly with authorized suppliers and manufacturers. All items come with quality guarantees.
Do you restock sold-out items?
Popular items are typically restocked within 2-4 weeks. You can sign up for restock notifications on any sold-out product page, and we'll email you when it's back in stock.
Returns & Exchanges
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be:
- Unworn and unwashed
- In original condition with tags attached
- Returned in original packaging
How do I return an item?
- Log into your account and initiate a return request
- Print the prepaid return label we provide
- Package the item securely
- Drop off at any authorized shipping location
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive your returned item. Depending on your payment method, it may take an additional 5-10 business days to appear in your account.
Do you offer exchanges?
Yes! Exchanges follow the same process as returns. We'll send your new item as soon as we receive your return.
Who pays for return shipping?
- Returns due to our error (wrong item, defective): We cover return shipping
- Returns for size/style changes: Customer covers return shipping ($4.99)
- Exchanges: We cover shipping both ways
Care Instructions
How should I care for my RAR Music Prod Shop apparel?
- Machine wash cold with like colors
- Use mild detergent
- Tumble dry low or hang dry
- Do not bleach
- Iron inside out on low heat if needed
- Avoid dry cleaning unless specified
How do I preserve the print quality?
- Wash items inside out
- Avoid fabric softeners
- Don't iron directly on prints
- Store in cool, dry places
- Avoid prolonged exposure to direct sunlight
Account & Privacy
Do I need an account to shop?
While you can checkout as a guest, creating an account allows you to:
- Track orders easily
- Save shipping addresses
- View order history
- Receive exclusive offers
- Get faster checkout
How do you use my personal information?
We only use your information to process orders, provide customer service, and send you promotional emails (if you opt in). We never sell or share your personal information with third parties. View our full Privacy Policy for details.
How do I unsubscribe from emails?
You can unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of any email, or by updating your preferences in your account settings.
Promotions & Rewards
Do you offer student discounts?
Yes! We offer a 15% student discount. Verify your student status through our partner platform to receive your discount code.
How do I use a promo code?
Enter your promo code in the "Discount Code" field during checkout. Codes are case-sensitive and cannot be combined with other offers unless specified.
Do you have a loyalty program?
Our RAR Rewards program gives you points for every purchase, review, and referral. Points can be redeemed for discounts on future orders. Join for free in your account settings!
When do you have sales?
We regularly offer promotions during holidays, end-of-season clearances, and special music industry events. Sign up for our newsletter to be the first to know about upcoming sales.
Still Have Questions?
If you can't find the answer you're looking for, don't hesitate to reach out to our customer service team. We're here to help make your RAR Music Prod Shop experience amazing!
Email: عنوان البريد الإلكتروني هذا محمي من روبوتات السبام. يجب عليك تفعيل الجافاسكربت لرؤيته.
Phone: (+1) 786 366-6893
Live Chat: Available on our website
Last updated: June 2025